Deposit & Refund Policies

BOOKING POLICY

We require 50% OF THE TOTAL cost of the booking as a deposit, to secure your booking with us. This is to be done at time of booking. Balance of rent due is to be paid in full on ARRIVAL.

ALL deposits are to be paid by acceptable credit card or by direct credit payment in our bank account with BNZ 02-0388-0010108-00.

No booking is guaranteed unless the deposit has been paid.

Guests are responsible for the whole period booked.

While  there is NO extra  cleaning  charge, Guests are  required  to leave  the place in  tidy condition and cleaning charge will be applied for place not left this way.

We cannot and do not guarantee weather conditions.



CANCELLATION POLICY

LESS THAN 7 DAYS NOTICE NO REFUND.

No refund for early departure.

ALL other cancellations incur a 10% booking fee of the total cost of the booking.

A  request  for  change  in  a  booking  dates  from  those  originally  booked  are  subject  to availability  and  should  be  before  7 days  of  actual  arrival  date.  There  is  10%  handling charge for this service.

IMPORTANT! - YOUR RESERVATION REQUEST WILL ONLY BE CONFIRMED AFTER YOU HAVE  PAID  THE  REQUIRED  DEPOSIT  TO  SECURE  YOUR  ACCOMMODATION  AND  HAVE RECEIVED  A  CONFIRMATION  LETTER/EMAIL  FROM  TE  KAHA  HOLIDAY  PARK  (OR  ITS MANAGERS).


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Peter Shields,
8 Aug 2013, 13:26
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