We require 50% OF THE TOTAL cost of the booking as a deposit, to secure your booking with us. This is to be done at time of booking. Balance of rent due is to be paid in full on ARRIVAL.
ALL deposits are to be paid by acceptable credit card or by direct credit payment in our bank account with BNZ 02-0388-0010108-00.
No booking is guaranteed unless the deposit has been paid.
Guests are responsible for the whole period booked.
While there is NO extra cleaning charge, Guests are required to leave the place in tidy condition and cleaning charge will be applied for place not left this way.
We cannot and do not guarantee weather conditions.
LESS THAN 7 DAYS NOTICE NO REFUND.
No refund for early departure.
ALL other cancellations incur a 10% booking fee of the total cost of the booking.
A request for change in a booking dates from those originally booked are subject to availability and should be before 7 days of actual arrival date. There is 10% handling charge for this service.
IMPORTANT! – YOUR RESERVATION REQUEST WILL ONLY BE CONFIRMED AFTER YOU HAVE PAID THE REQUIRED DEPOSIT TO SECURE YOUR ACCOMMODATION AND HAVE RECEIVED A CONFIRMATION LETTER/EMAIL FROM TE KAHA HOLIDAY PARK (OR ITS MANAGERS).